PIRB PROFESSIONAL BODY DESIGNATION ASSESSMENTS 

TAKE NOTE:

All applicants applying for any of the PIRB Licensed Plumber Practitioner designation must have passed a plumber trade test as specified in the Manpower Training Act – section 28 or 13 – and/or have obtained a plumbing qualification in terms of the Skills Development Act, before being considered to be assessed.

Application procedure:

 General

  • Application to be made a minimum of 1 calendar month before the set designation assessment block dates
  • Complete the application in full, in blue/black pen and in print
  • Applicants must have read and understood the Cancellation, Failure and Appeals Policy
  • Initial all pages of the application form and sign in full the Declaration on the last page of the application 

Supporting Documentation

  • If applicable, a copy of all relevant documentation that clearly shows at least 3 year’s practical experience and or the relevant part and or full Qualification in the relevant PIRB Technical Operator Practitioner Designation being applied for

Payment

  • Payment for the respective assessment type must reflect in PIRB’s bank account before the assessment can take place
  • Proof of payment is not sufficient, the payment has to reflect (which can take up to two business days)

Verification

  • All supporting documents, certificates and application accuracy will be verified
  • Any discrepancy and/or incorrect and/or omitted information provided will result in the applicant be notified in writing and it is the responsibility of the applicant to rectify this at their own cost

Notification of Assessments

  • Upon successful verification of a candidate’s application and supporting documents, the applicant shall be notified of his/her assessment date, time, venue and the respective rules for the relevant assessment being undertaken

Failure Policy

  • It is imperative that the applicant applying for a theory and/or practical assessment are in the position (knowledgeable/work place experience) to undertake the respective assessments
  • Failure of an assessment will result in a candidate having to reapply for an assessment date, which will result in the assessment fee being levied once again

Theory Assessment

  • It is imperative that the applicant applying are in the position (knowledgeable/work place experience) to undertake the respective assessments.
  • Failure of an assessment will result in a candidate having to reapply for an assessment date, which will result in the assessment fee being levied again.

Assessment Cancellation /Postponement Policy

  1. Payment for both theory and/or practical assessments must be made at the time of application
  2. If a theory or practical assessment is cancelled:
    1. Four or more weeks prior to the respective assessment date – a full refund will be issued less R50.00 excl. VAT administration levy
    2. Less than four weeks from the respective assessment date – a 75% refund
    3. Two weeks from the respective assessment date – 25% refund in the case of a theory assessment cancellation and 50% refund in the case of a practical assessment cancellation.
    4. Failure to attend the assessment on the respective date and time will result in a cancellation and a zero refund policy will apply
  3. Only a valid reason will be considered if a candidate wishes to postpone an assessment. If no valid reason is given to justify a postponement, the candidate will be levied a postponement fee equal to 25% of the assessment fee(s)
  4. In extreme cases and unforeseen circumstances the PIRB has the right to postpone/cancel assessment dates. In the unlikely event of this happening, the candidates will be entitled to a 100% refund. The candidate acknowledges that PIRB will not be held accountable for any cost incurred as result of the postponement/cancellation.
  5. If an assessment date is postponed/cancelled, the candidate will only be able to be assessed in the next block date

Assessment rules:

Arrival:

  1. Arrive at the venue on the correct day and time
  2. Arrive at least ½ hour before the commencement of the assessment
  3. Announce yourself to the examiner/ invigilator
  4. Inform the examiner if you are unclear on any policy and or procedure before the commencement of the assessment
  5. Check all details on the assessment register are correct
  6. Sign the assessment register

Late arrivals:

  1. The following will apply for late arrivals:
    1. All paperwork will be completed first
    2. If a candidate arrives within 1/2 hour of the commencement time of the assessment – the candidate will be allowed to enter the assessment venue but no extra time will be granted
    3. If a candidate arrives 1/2 hour after the commencement of the assessment he/she will not be permitted to enter the assessment venue and the cancellation policy shall apply

Identification:

  1. Proof of identity is required before commencement of the assessment
  2. No identification = No assessment

Personal belongings:

  1. Unless otherwise instructed, no textbooks or other written materials will be allowed into the assessment venue
  2. All belongings will be placed in a designated area in the assessment venue and the candidates will not have access to their belongings for the duration of the assessment
  3. No phones or electronic devices will be allowed in the assessment venue

Suspicious behaviour:

  1. If the examiner/ invigilator has any reason to believe that the candidate is involved in any sort of illegal/suspicious behaviour, the examiner/ invigilator will make the candidate aware of their observations and make a note of the suspicious behaviour – this will then be taken up with the moderator

Refreshments:

  1. The learner is responsible for his/her own refreshments but not during the assessment

Drugs, alcohol, weapons and abusive nature:

  1. Under NO circumstances will a candidate be permitted to be assessed if he/she is in any way intoxicated or under the influence of alcohol or drugs. If a candidate is found to be under the influence of alcohol or drugs, the candidate will be asked to leave immediately and the cancellation policy will apply
  2. NO weapons will be allowed in the assessment centre. If a candidate is found to be in possession of a weapon, the candidate will be asked to leave immediately and the cancellation policy will apply
  3. Under NO circumstances will any abusive nature by the candidate be tolerated (whether verbal or physical). If a candidate is found to be abusive in any manner, the candidate will be asked to leave immediately and the cancellation policy will apply

Questions or discussions:

  1. The examiner/invigilator is not at liberty discuss any of the assessment questions with the candidate but may assist if there is vagueness with regards to a question
  2. There will be complete silence in the assessment venue
  3. The examiner is not at liberty to assist the learner with any installation information in any way

Practical Assessment Rules:

  1. The length of the practical assessment will vary, depending on the number of designation practical assessments being undertaken
  2. The candidate will be assigned their own cordoned off work area
  3. No candidate may enter another candidate’s work area – if he/she does, he/she will be warned by the examiner and repeated offence may result in the candidate being asked to leave immediately and the cancellation policy will apply
  4. The relevant SANS standards documents will be permitted during the installation
  5. The examiner will constantly assess the installation and take photographic evidence of all the faults during the installation
  6. This will ensure that if at any time the installation needs to be moderated, photographic evidence will be provided
  7. A minimum of 10% of all assessments will be moderated by the moderator
  8. A minimum of 5 % of all assessments will be moderated by the moderating assessor
  9. Candidates are to bring their own tools for the respective assessment and no sharing of tools will be permitted
  10. On completion of his/her practical assessment the candidate will advise the examiner, the examiner will then do the final test inspection
  11. All practical assessment(s) must be completed within the allocated time allowed and under no circumstances will more time be allowed to complete the practical assessments
  12. If the allocated time has been exceeded and the examiner has called time – all tools will be placed down immediately
  13. Candidates will be asked to leave the assessment venue once the examiner has done the final test inspection
  14. No learner will be permitted back into the assessment venue once he/she has left

Appeals procedure:

  • Purpose: The purpose of the appeals procedure is to describe the procedure that will be followed if and when a dispute arises with regards to an assessment that has taken place
  • Scope: The scope of this procedure will cover the assessment appeal, the moderation that follows and the panel that will provide a resolution on the outcome
  • Possible reasons for an appeal:
    • Disturbances and interference during assessment
    • Bribery and corruption
    • Unfair treatment by the invigilator / assessor
    • Unfair decisions made with regards to the result
    • Administrative delays
  • Possible outcomes for an appeal:
    • Assessment outcome overturned – assessment fee will be reimbursed
    • Re-assessment
    • Outcome remains the same
    • Order of corrective measures at the assessment centre
    • Order of corrective measure at the administrative centre

Procedure :

  1. Where the candidate disagrees with the result of the assessment, he/she must contact the assessor within three working days after receipt of their assessment results. Note: any costs incurred by the candidate to have an appointment with the assessor will be for the candidates account
  2. The candidate has the right to sit with the assessor to discuss the dispute and it is encouraged that this be carried out before the appeal process is continued
  3. If the candidate wishes to continue with the appeals process he/she must complete Section 1 of the Appeal form and submit it to the assessor within five working days of the receipt of assessment results
  4. The assessor will consider the candidate’s explanation and give a written response (complete Section 2 of Appeal form) to the candidate within five working days
  5. If the candidate agrees to the outcome then the process will not proceed any further
  6. If the candidate disagrees with the outcome of the assessor’s response, the candidate must do so in writing within three days of receiving a written response from the assessor. This written disagreement needs to be addressed to the assessor
  7. The assessor will forward all the completed paperwork and the respective Appeal form onto the assigned Moderator within three working days
  8. The moderator will reconsider the assessor’s decision and will evaluate using the following criteria:
    1. The candidate’s evidence
    2. The opinion of the candidate
    3. The assessor’s rationale for the decision
    4. The opinion of an external assessor
  9. The moderator will consider the candidate and assessor’s explanation and give a written response  (Section 3 of Appeal form) to the assessor within five working days. The assessor will forward the outcome to the candidate within two working days
  10. If the candidate agrees to the outcome then the process will not proceed any further
  11. If the candidate disagrees with the outcome of the moderator’s response the candidate must do so in writing within three days of receiving the written response from the assessor. This written disagreement needs to be addressed to the moderator.
  12. An administration fee may be levied on the candidate at this point in the process.
  13. The moderator will hand all completed information over to the moderating assessor. The moderating assessor will then have ten working days to convene a panel. The moderating assessor will give the candidate all the details of when and where the panel will be convening. Note: any costs incurred by the candidate when attending the panel will be for the candidates account
  14. The panel will consist of:
    1. The assessor
    2. The moderator
    3. An independent assessor
    4. The moderating assessor
  15. The candidate will have the right to sit in on the evaluation of the panel and will have the opportunity to add input
  16. The panel will evaluate the situation and complete a written evaluation of the outcome which will be sent to the candidate within five working days
  17. The decision of the panel is final and no further correspondence will be entered into.